1. Introduction
Welcome to LUMEN Ltd, these Terms and Conditions govern your use of our services and website, and by accessing, using or obtaining any content, products, or services through us, you agree to be bound by these terms. If you do not accept all of these terms, then you may not use our services or website.
2. Services
LUMEN Ltd provides geotechnical engineering, architectural, and engineering consultancy services. Details of the specific services available can be found on our website or directly through contact with our representatives.
3. Use of Services
You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of LUMEN Ltd. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.
4. Intellectual Property
All content included on our website, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of LUMEN Ltd or its suppliers and protected by copyright and international conventions. The content on the website is provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners.
5. Liability Limitation
LUMEN Ltd shall not be liable for any damages resulting from the use of or inability to use the services, including damages caused by wrong usage, network issues, malware, incorrect data, or any other service interruptions.
6. Payment
Payments for services provided by LUMEN Ltd must be made in accordance with the agreed terms stated in the service contract. Late payments, non-payments, and underpayments may result in service discontinuation or adjustments.
7. Cancellation and Refund Policy
Details about our cancellation and refund policy will be clearly stated in your service contract. Please refer to your specific contract for information on how to cancel your service and applicable refunds.
8. Changes to Terms and Conditions
We may update our Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on this page. You are advised to review this Terms and Conditions periodically for any changes.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
– Physical address: LUMEN Ltd 24 KG 607 St
– Phone numbers: +250-787100805 / +250- 733 969 010
– Email: lumen.cons@gmail.com