1. Introduction
LUMEN Ltd is committed to protecting the privacy and security of the personal information of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our services or visit our website.
2. Information We Collect
We may collect personal information that you provide to us when you:
– Engage with our services.
– Contact us for inquiries or support.
– Participate in our surveys or promotional events.
The types of personal information collected can include:
– Name, contact details, and organizational affiliation.
– Project details and other information pertinent to your service needs.
– Payment information for processing transactions (processed through secure third-party services).
3. How We Use Your Information
We use the information we collect to:
– Deliver the services you have requested.
– Manage our relationship with you, including customer service and account management.
– Improve our services and website, including through data analysis and feedback.
– Comply with legal obligations and enforce our agreements.
4. Sharing of Information
We may share your information with:
– Service providers and partners who assist us in meeting business operations needs and deliver our services.
– Regulatory authorities, law enforcement or other parties for legal reasons, such as complying with court orders or applicable laws.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no electronic storage or transmission of information can be entirely secure. We strive to protect your personal information but cannot guarantee its absolute security. PRIVACY POLICY FOR LUMEN LTD
6. Your Rights
You have the right to:
– Request access to the personal information we hold about you.
– Ask for corrections to be made to inaccurate information.
– Request deletion of your personal information, subject to certain exceptions.
– Object to processing of your data, ask us to restrict processing or request portability of your data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by revising the date at the top of the policy.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
– Physical address: LUMEN Ltd 24 KG 607 St
– Phone numbers: +250-787100805 / +250- 733 969 010
– Email: lumen.cons@gmail.com